Diving into servant leadership and the Upside Down Pyramid technique.
May 11, 2020 6 min read Viewpoints expressed by Business owner factors are their own. Week 6 of the Battle for Your Franchise Difficulty continues our execution of our Franchise Bible Coach leadership strategies to affect your business in a positive way quickly. You will see, read and hear ideas and strategies for finding the best people and establishing their abilities to maximize your group effectiveness and profitability to assist you grow your company. It is common to see franchise companies that imitate the standard top-down corporate structure. Listed below, the diagram on the left highlights this design, while the diagram on the
right shows you the servant leader Benefit Down Pyramid model that we teach. The essence of the Benefit Down Pyramid is a real servant management model that inverts that top-down management
structure . The conventional design works terrific in organizations like the military, where everyone understands their roles and are secondary to their superiors. Related: Defend Your Franchise Difficulty: Week 5 The Advantage Down Pyramid Servant Management mode, on the other hand, works excellent for franchising, since we are dealing with a network of entrepreneurs that have various business strengths and weaknesses, one in which the total organization is successful at a much greater level when all of the members are succeeding. To put it simply: When the staff members win, the franchise owners win. When the franchisees win, the franchisor wins. And ultimately, the customers win, which assists the brand grow and get market share for all.
Many of my training clients have asked me how to find and keep excellent workers. The brief response is there is no shortcut. You have to develop an extensive employee-development program and then execute your strategy at the zenith level (greatest and most powerful) to accomplish long-term growth and scale.
This strategy begins with the essentials, such as task descriptions, management flowchart and pecking order, and follows through all of the actions to hire the very best prospects, train and support them and after that put them on the course to increase their skills through advanced, continuous training. You may include leadership and management courses as they grow with your organization. Start by devoting to the servant leadership model and utilize the Benefit Down Pyramid to set up the best structure for your team.
Try this exercise for your service:
- Recognize your leadership design and compose it on the white boards.
- Draw the Upside Down Pyramid and recognize where you and your employee belong.
- Play out a number of situations or decisions while putting your staff member first to see what the probable outcomes would be.
Note how different the outcomes are when you put others well being before your own. You start to make choices based upon the total health of the business and all of its members rather of just focusing on the results that benefit you. You may currently be a natural servant leader, and this workout might just be a great tip. Or you might not be a natural servant leader who is resolving this for the first time. If so, the good news is you have it in you to be an excellent servant leader, so long as you are advocating for the others in your company.
And keep in mind: Don’t leave the “leader” part off and get walked all over. I just recently needed to remind one of my franchisor coaching customers that being a servant leader does not suggest you are a servant only. You still need to be a strong leader who individuals will follow and regard. You just do it with a heart for the group and always with their benefit in mind. Sometimes, we as leaders need to make difficult choices that might sting at the time however are much better for everyone in the long run. Servant leaders are strong and decisive, so do not let people take your caring heart as weak point.
Today on our Franchise Bible Coach Radio Podcast with Rick and Rob, our guest was Nick Zamucen, the founder of Denver-based Bio-One Franchising and its sibling business, Finest Option Remediation. Nick shared his insights and stories of servant management and informed us how he developed his amazing franchise to more than 100 units by being selective and just choosing the candidates that can comit to the brand pledge of helping first and service second, per their motto.
You can listen to the entire podcast and gain access to all of the resources by joining the Defend Your Franchise Challenge at www.franchisebiblecoach.com. You will get an email every Monday with all of the resource links. You can also reference the content on the website one week later on for review by clicking on the “FBC Podcast” drop-down on the “Weekly Content” tab.
And we have joined forces with Business owner to bring you much more resources to help you make it through and prosper this pandemic. The Defend Your Franchise training videos are now hosted on Entrepreneur.com, and you can subscribe for free. This provides you access to our content as well as other great resources used by Entrepreneur. Click here to set up your totally free account. Related: Defend Your Franchise Challenge: Week 4
The Advantage Down Pyramid is among many Franchise Bible Coach methods that are readily available for free as a part of our Defend Your Franchise Obstacle. You can join the fight on the website and gain instant access to the weekly resources, consisting of the video coaching sessions, posts, podcasts and our Facebook community. I have seen fantastic stories of development and can report that the entrepreneurial spirit is alive and well in the franchise market. You have actually made it this far, so keep combating the good battle!
Article curated by RJ Shara from Source. RJ Shara is a Bay Area Radio Host (Radio Jockey) who talks about the startup ecosystem – entrepreneurs, investments, policies and more on her show The Silicon Dreams. The show streams on Radio Zindagi 1170AM on Mondays from 3.30 PM to 4 PM.