‘The only way to specify culture in a remote setting is to compose it down’
Explaining it as a textbook example of a remote company would be redundant, since the company actually wrote a textbook about it.
I just recently had a possibility to speak to GitLab’s head of Remote, Darren Murph, who filled me in on how they get stuff done, his advice for all the companies that had to suddenly move to remote work and why GitLab eliminates all its Slack messages after 90 days. (Fun reality: Darren composed for TechCrunch’s corporate cousin Engadget in a past life, where he made a Guinness World Record for writing an absolutely outrageous number of posts.)
Darren and I chatted for quite a while, so I have actually split the records into two parts for simpler reading. Sequel coming tomorrow!
TechCrunch: So your official title is” Head of Remote.” What does that entail?
Darren Murph: It’s 3 things. It’s informing our remote story to the world, it’s making sure that individuals who join the business acclimate to working in an all-remote setting and it’s constructing out the instructional piece. The “all-remote” area of our handbook has dozens of guides on how we do everything remotely, from async, to meetings, to employing and settlement, and I’m the author of all of that.
We do that to better the world; we put it all out there, it’s open source. We desire other companies to read it, execute it and use it. We never saw COVID coming, but I kind of understood that down the roadway [this handbook] would be needed. Fortunately, I started working on it beforehand. Now that the world requires it … it’s been insane. We packaged up our best thinking because remote playbook, and it’s just been off the charts with business downloading it. It’s been wild.
Why did GitLab go remote in the first place?
It was remote by default. The very first three people to join the company were in 3 different countries … so the only way to do it was through the internet.
The one short minute in time where there was a co-located wrinkle to the business … they ‘d transferred to California for Y Combinator. I believe there was like 9 or 10 individuals at the time. Of course, coming out of Y Combinator, at the time, you just get an office– it’s simply what you did.
I believe that lasted about three days. Individuals simply stopped revealing up.
However work kept getting done! Since even in the office they were simply interacting on … whatever it was at the time. It probably wasn’t Slack, I do not believe Slack existed.
Article curated by RJ Shara from Source. RJ Shara is a Bay Area Radio Host (Radio Jockey) who talks about the startup ecosystem – entrepreneurs, investments, policies and more on her show The Silicon Dreams. The show streams on Radio Zindagi 1170AM on Mondays from 3.30 PM to 4 PM.
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