French startup WizVille is launching a new item called Local Screen to assist dining establishment owners, haircut locations, bakeshops and all kinds of little stores track their Google Maps rankings and the ratings of their competitors.
While there are plenty of ratings services to compare places around you, such as Foursquare, Yelp and Tripadvisor, Google Maps has gradually been showcasing scores more plainly. And possibilities are you’re now examining scores on Google Maps more than ever in the past.
“I’ve been working for 10 years in customer scores. There’s something big taking place today– Google and Google Maps are taking control of the client relationship with small shops,” co-founder and CEO Timothée de Laitre told me
And yet, many small business owners do not take notice of their Google My Service score that consumers can see on Google Maps and above Google search results page. WizVille thinks this is crucial metric you can track. And it’s likewise essential to understand how your competitors are doing.
When you add your business to WizVille Local Display, the company displays other places around you that provide the very same product or services. You can select up to five rivals from that list.
After that, you receive a report with your ranking, your rivals’ rankings and the development with time. In this manner, you understand how you rank compared to your competitors. The service sends you a brand-new report monthly so that you can track your development.
Google Maps scores are really not that smart as the company is computing the average of all your rankings to determine your total score. You might have opened your business 10 days ago or 10 years earlier– all your evaluations will matter.
If you have more than one store or you need more functions, you need to switch to the full-fledged WizVille customer experience management service, and more particularly WizVille Resident Insight. For that service, the start-up deals with bigger customers, such as Total, Etam, Naturalia and Schmidt.
Image Credits: WizVille Article curated by RJ Shara from Source. RJ Shara is a Bay Area Radio Host (Radio Jockey) who talks about the startup ecosystem – entrepreneurs, investments, policies and more on her show The Silicon Dreams. The show streams on Radio Zindagi 1170AM on Mondays from 3.30 PM to 4 PM.