When we covered Leena AI as a member of the Y Combinator Summer Season 2018 friend, the young startup was securely focused on building HR chatbots, however in the stepping in years it has expanded the vision to a wider HR policy platform. Today, the company announced an $8 million Series A led by Greycroft with help from a number of specific market financiers.
Business CEO and co-founder Adit Jain states that in 2018 the company was focusing on building a smart virtual assistant for HR-related concerns. It permitted employees to ask the bot questions like how many holiday days they have actually left or what vacations they have off this year.
Over the last number of years given that leaving Y Combinator, the business has actually moved into broader HR service delivery. “So I’m speaking about having a smart case management, understanding management and document management system, which is backing the virtual assistant too,” Jain discussed.
He says that users need to consider it as an entire system where the chatbot is the interface for staff members to interact with the HR info on the back end. He says that the knowledge management part is where the chatbots discover the responses to concerns, and as employees interact with the chatbot, it grows more intelligent based on the feedback from them.
The file management piece enables HR to import or write HR policies and the case management system enters into play when the circumstance is too complicated for the chatbot to handle and it has to be intensified to a human HR agent.
When we spoke to Jain in September 2018 at the time of his start-up’s $2 million seed round, he had 16 customers and hoped to have 50 in the next 12-18 months. Today the business actually has 100 business clients with 300,000 employees using the platform worldwide.
The pandemic has fueled organization with more than half of those customers coming on board this year. He states this is due to the fact that business are searching for ways to digitize procedures like HR as employees are working from house more.
“This is a pattern that’s going to continue as organizations have realized the worth of doing things with increasingly more digital applications taking care of your procedures […] especially mundane, repeatable tasks being handed over to innovation more and more,” Jain said.
As the business has actually grown this year, the company has broadened from 30 to 75 employees and he hopes to double that number in the next year. As he does, he has actually talked about with his lead financier how to develop an inclusive and varied culture at Leena AI .
One thing he is attempting to do is raise some cash from a diverse group of investors, approximately $400,000, and his hope is that these varied financiers can help him build strong diversity programs as he adds workers to his growing business.
That the start-up hasn’t just grown during these turbulent times, but flourished programs that business are seeking to improve every part of the enterprise technology stack, which includes HR.
Article curated by RJ Shara from Source. RJ Shara is a Bay Area Radio Host (Radio Jockey) who talks about the startup ecosystem – entrepreneurs, investments, policies and more on her show The Silicon Dreams. The show streams on Radio Zindagi 1170AM on Mondays from 3.30 PM to 4 PM.