Are You Sitting on a Customer Retention Goldmine?

Are You Sitting on a Customer Retention Goldmine?

Instead of seeing a purchase as the end of your funnel, see it as the beginning of a completely brand-new funnel -one that focuses on turning a paying customer into a brand champion. Are You Sitting on a Customer Retention Goldmine?”Customer retention must be the top priority of any business that depends on consumers buying their item again and again,”says Moiz Ali, the founder of personal care business Native.” Client retention does not just increase the value of a single client– it brings in additional customers and reduces client acquisition costs through word of mouth and brand name advocacy. A brand-new client is more most likely to be pleased with their item and will become more ready to spread out the word if they begin seeing some advertisements that showcase the way of life and worth of the purchase they just made, which tends to need an entirely various type of imaginative. Instead of viewing a consumer acquiring your product or service as the end ofyour funnel, view it as the beginning of a totally new funnel– one that focuses on turning a paying client into a brand name champ.Article curated by RJ Shara from Source. RJ Shara is a Bay Area Radio Host (Radio Jockey) who talks about the startup ecosystem – entrepreneurs, investments, policies and more on her show The Silicon Dreams. The show streams on Radio Zindagi 1170AM on Mondays from 3.30 PM to 4 PM….