Notion, the online work space startup that was last year valued at over $2 billion, is currently offline after a DNS failure knocked the website off the internet.
The collective online office and document service was not loading as of around 9am ET on Friday, preventing anybody who counts on the service from accessing their cloud-stored data.
In a since-deleted tweet, Notion asked if “any users have a contact at Name.com,” the webhosting that Notion counts on for its domain name. In a reply, Name.com said it was “dealing with the owners of this domain to resolve this problem as rapidly as possible.” Concept replied: “Could you let us know where you’re messaging us to address this?”
The now-partially deleted tweet thread keeping in mind the obvious Concept failure. (Image: TechCrunch) In a statement soon after its very first tweet went out, Idea informed TechCrunch: “We’re experiencing a DNS problem, causing the site to not resolve for many users. We are actively checking out this issue, and will upgrade you with more information as we receive it by means of our status page on Twitter.”
Domain name servers, or DNS, is a fundamental part of how the internet works. Whenever you go to go to a site, your web browser uses a DNS server to transform web addresses to machine-readable IP addresses to locate where a websites is located on the web. However if a site or its DNS server is not configured properly, it can cause the site not to load.
It’s not clear exactly who is accountable for the DNS problem. When reached, a representative for Name.com did not immediately comment, and Sonic.so, the Somali-based registrar that oversees the.so country-code top level domain which Idea depends on, did not return a request for remark.
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Article curated by RJ Shara from Source. RJ Shara is a Bay Area Radio Host (Radio Jockey) who talks about the startup ecosystem – entrepreneurs, investments, policies and more on her show The Silicon Dreams. The show streams on Radio Zindagi 1170AM on Mondays from 3.30 PM to 4 PM.
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